Language Translation

AMTRAK POLICY CONCERNING SERVICE AND ASSISTANCE ANIMALS

BAMBINA BAMBI (SERVICE DOG)


SERVICE ANIMALS

Only service animals permitted

We allow trained service animals accompanying passengers with disabilities in all customer areas in our stations, trains and Amtrak Thruway motorcoaches.

We permit no other animals onboard at any time.

Note: You may be asked what task(s) your service animal performs for you.

CHI-CHI ZAPATA (SERVICE DOG)

CONTROL OF YOUR ANIMAL

You must keep your service animal under control at all times. The animal should always be on a leash, harness or other tether, unless either the handler is unable because of a disability to use a harness, leash or other tether, or the use of a harness, leash or other tether would interfere with the service animal's safe, effective performance of work or tasks, in which case the service animal must be otherwise under the handler's control.

Amtrak personnel may require you to remove your service animal from the premises if: (1) the animal is out of control and you do not take effective action to control it (for example, a dog causes a significant disturbance by barking repeatedly and uncontrollably or is not housebroken) or (2) the animal poses a direct threat to the health or safety of others.

If you are asked to remove your service animal, but you would like to remain on the premises and/or continue travel without the animal, you must make arrangements for another person or local animal control to accept custody of your animal, and you may be required to continue or begin your Amtrak travel at a later time or on a later date.

GEORGE MONROE KENDALL AND MAMMA MIA (SD)

WALKING YOUR ANIMAL

If the train schedule permits, you may walk your service animal at station stops provided that you stay within reasonable proximity to the train and re-board promptly when the conductor notifies you that the train is about to depart. If you plan to walk your animal during the trip, please notify the conductor when you first board the train.

Amtrak employees are not responsible for the care or supervision of any service animal.